Effective January 1, 2026.

Ohana Green LLC, doing business as Pathfinders Advisory ("Pathfinders," "we," "us," or "our"), provides bookkeeping, accounting, payroll, tax, and advisory services. This Privacy Policy explains how we collect, use, share, and protect information about our clients, former clients, and visitors to our website, www.pathfindersadvisory.com, and our client portal.

Information we collect

Information you provide to us
- Contact information, such as names, mailing addresses, email addresses, and phone numbers.
- Identification information, such as Social Security numbers, taxpayer identification numbers, employer identification numbers, and dates of birth.
- Financial information, such as income, bank and credit card statements, account numbers, tax returns and related documents, and business financial records.
- Payroll information that business clients provide about their employees and contractors, such as names, addresses, identification numbers, pay rates, and bank account details for direct deposit.
- Communications with us, including emails, text messages, and records of meetings.

Information we receive from others‍
With your authorization, we may receive information from third parties such as your financial institutions, payroll and accounting software providers, prior tax preparers, and federal and state tax agencies.

Information collected on our website
Our website uses Google Analytics, which uses cookies to collect information such as your browser type, device, pages visited, and approximate location based on IP address. We use this information to understand how visitors use our website and to improve it.

How we use information 
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- To provide the services you engage us for, including bookkeeping, payroll processing, and tax preparation and filing.
- To communicate with you about your account and our services.
- To verify identity and to help detect and prevent fraud.
- To bill for our services.
- To comply with legal, regulatory, and professional obligations.
- To maintain and improve our website.

We use and disclose tax return information only as permitted by Section 7216 of the Internal Revenue Code and its regulations. When the law requires your written consent before we use or disclose your tax return information, we will ask for that consent separately, and we will not use or disclose the information for that purpose unless you provide it.

How we share information
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‍We do not sell or rent your personal information. We do not share it with other companies for their own marketing. We share information only as described below.
- Service providers. We use outside companies to help us deliver our services, such as accounting, payroll, and tax software, practice management, secure file storage, communications, meeting transcription, and payment processing. We share only the information needed for them to perform their services, and we require them to protect it and use it only for those services.
- Service providers outside the United States. Some of our service providers may be located outside the United States.
- Tax and government agencies. We share information with the Internal Revenue Service and state and local agencies as needed to file returns and reports and to represent you as you direct.
- At your direction. We share information with others when you ask or authorize us to, such as your lender, attorney, or other advisors.
- Legal requirements and protection. We may disclose information to comply with a law, regulation, subpoena, or court order, to respond to regulators, or to protect against fraud.
- Business transfers. If our business is sold or merged, information may be transferred as part of that transaction, subject to this Privacy Policy.

Federal law gives consumers the right to limit some kinds of sharing. Because we share information only as described above, as permitted by law, we do not offer an opt-out. If our practices change, we will update this Privacy Policy and notify you before sharing your information in a new way.

Text messaging (SMS) terms and privacy

Program description
Pathfinders Advisory sends text messages to existing clients who have opted in. Messages relate to the services you have engaged us to provide, including requests for documents and statements, questions about transactions in your records, reminders of filing and payment deadlines, appointment scheduling, and status updates on your work. We do not send marketing or promotional text messages.

How to opt in
You may opt in during client onboarding. When you tell us you prefer to communicate by text, a team member will ask: “Do you consent to receive text messages from Pathfinders Advisory about your account, such as document requests, questions about your books, deadline reminders, and appointment scheduling? Messaging frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for support. Visit https://pathfindersadvisory.com/privacy-policy for our Privacy Policy and SMS Terms of Service.” You may also opt in by texting us first. After you opt in, we will send you a confirmation text. Consent to receive text messages is not a condition of our services.

Message frequency and cost
Message frequency varies. Message and data rates may apply.

How to opt out
Reply STOP to any message to opt out. You will receive one confirmation message, and we will send no further texts. You may also ask any member of our team to stop texting you.

Help
Reply HELP to any message for help, or contact us at contact@pathfindersadvisory.com.

Carriers
Mobile carriers are not liable for delayed or undelivered messages.

Sensitive information
‍Please do not send Social Security numbers, bank or card account numbers, passwords, or tax documents by text. Use our secure client portal instead.

Information we collect and how we use it
If you opt in to receive text messages, we collect your mobile phone number, a record of your consent, and the content of the messages you exchange with us. We use this information only to communicate with you about the services you have engaged us to provide.

How we share it
‍No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Meeting recordings

We record and transcribe client meetings and calls, including onboarding meetings, using a third-party transcription service. By joining a meeting or call with us, you consent to it being recorded. Recordings and transcripts are used to document your instructions and preferences, including your communication preferences and consent to receive text messages, and are kept with your client records.

How we protect information
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We maintain administrative, technical, and physical safeguards designed to protect your information. We limit access to the employees and service providers who need it to provide our services. We provide a secure client portal for sharing documents. Please do not send Social Security numbers, account numbers, passwords, or tax documents by email or text message. Use the client portal instead.

How long we keep information
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‍We keep client records for seven years after our engagement ends, or longer if required by law. When records are no longer needed, we destroy them by shredding, erasing, or otherwise modifying the personal information so that it cannot be read or reconstructed.

Your choices
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- Update your information. Contact us to update or correct your contact or account information.
- Text messages. Reply STOP to any text message toopt out.
- Email. You may unsubscribe from any marketing email using the link in the message. We will still send emails related to your services.
- Cookies. You can block or delete cookies through your browser settings. You can also prevent Google Analytics from collecting your information by installing the Google Analytics Opt-out Browser Add-on.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children online. We receive information about minors only when a parent, guardian, or business client provides it for our services, such as information about dependents for tax preparation.

Former clients

This Privacy Policy continues to apply to information about you after our engagement ends.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date.

Contact us
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If you have questions about this Privacy Policy or our privacy practices, contact us:
Pathfinders Advisory
2038 Vermont Drive, Suite 101
Fort Collins, CO 80525
contact@pathfindersadvisory.com